FAQs

How far in advance should I schedule my move?

Answer: We recommend scheduling your move at least 4-6 weeks in advance to ensure availability and allow ample time for planning. However, we understand that sometimes moves are unexpected, and we will do our best to accommodate last-minute requests based on our schedule.

Do you provide packing services and supplies?

Answer: Yes, we offer comprehensive packing services to make your move as stress-free as possible. Our professional team can handle everything from carefully packing your belongings to providing high-quality packing materials such as boxes, bubble wrap, and packing tape.

Are my belongings insured during the move?

Answer: Absolutely. We provide basic liability coverage for all moves at no additional cost. For added peace of mind, we also offer comprehensive insurance options that provide greater protection for your valuables. Our team can help you choose the best coverage for your needs.

Do you offer storage solutions?

Answer: Yes, we provide secure and affordable short-term and long-term storage options. Our storage facilities are climate-controlled and monitored 24/7 to ensure the safety and preservation of your belongings until you're ready for delivery.

How is the cost of my move determined?

Answer: The cost of your move is based on several factors, including the distance between locations, the volume or weight of your belongings, the level of packing services required, and any additional services you may need. We offer free, no-obligation quotes to provide you with an accurate estimate upfront.

What items are prohibited from being moved or stored?

Answer: For safety reasons, we cannot transport or store hazardous materials such as flammable liquids, explosives, perishable food items, and certain chemicals. Our team will provide you with a comprehensive list of prohibited items before your move to ensure compliance and safety.

What measures do you take to protect my furniture and belongings during the move?

Answer: Our professional movers are trained to handle your belongings with the utmost care. We use high-quality packing materials, protective blankets, and proper loading techniques to prevent damage during transit. Additionally, our vehicles are equipped with secure strapping systems to keep items stable throughout the journey.

What happens if my moving date changes or I need to cancel?

Answer: We understand that plans can change. If you need to adjust your moving date, please notify us as soon as possible, and we will work with you to reschedule based on availability. Our cancellation policy is flexible; however, we recommend reviewing the specific terms and conditions provided during booking for detailed information.